Registration

Please register the details of the person who will be administering the Client Hub account.
You will be able to add other family members, such as your children, after registration.
If you are an adult registering yourself for courses or classes, then please enter your details.

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Terms and Conditions

PRIVACY POLICY

Our full privacy policy can be seen here:

http://www.foreverswim.co.uk/privacy-policy

 

 

 

Terms and Conditions

Forever Swim -  Copper Beeches Pool, Moorgate

We ask you to agree to the following terms when joining our lessons. You are also agreeing to our privacy policy which can be read in conjunction with these terms. This tells you how we collect, share and store data and keep you up to date with services that we offer. This can be viewed on our Facebook page and website at any time.

 

1. Lessons will run 50 weeks a year with a two week break at Christmas. Except Friday Classes that will run 49 weeks due to closure on Good Friday.

 

2. Lessons are payable calendar monthly. The monthly payments is calculated based on a 50 week year (49 for Fridays) and averaged to provide a monthly cost. The monthly payment is consistent and does not vary due to start and exit of our programme.  No refunds are given or extra costs received upon exit of the course mid-way through a month, or for absences including holidays and sickness.

 

3. Cancellation notice can be given by the 15 th of the month. Cancellation will be made on the 1st of the following month without obligation (for example; notice given between the 1st -15th of January, payment is due up to the 31st January. Notice given on the 16th – 31st January, payment is due for up to the 31st January and for the full month of February).

 

4. Enrolments after January 1st 2017 will be due to pay a deposit equal to 1 months fee. The partnership reserve the right in all instances to use the deposit against non payment of fees, including when incorrect notice is served upon exit of the swim school. The deposit will be returned upon exit of the programme or  used for the last months payment whichever is deemed appropriate by the partnership in line with 2 and 3 above.

 

5. Non payment of classes on time will be deemed as exit of the programme and at the discretion of the partnership spaces can be filled with immediate effect.

 

6. Cancellation can be made by the swim school without notice.

 

7. Mid months enrolment will be worked on a pro-rated basis upon joining for the first month.

 

8. Payments are payable in advance on the last lesson day of the previous month if paying by cash or on the 1st of the month for electronic transfers.

    Account sort code 40-39-07 account 02701936. Please quote the participant’s full name as the reference.

 

9. Each lesson will be 30 minutes duration including entrance and exit to the pool. Approx. 25 minutes structured activities.

 

10. In the unforeseen circumstance that the lesson is cancelled by the teacher the lesson will be fully refunded. Unattended lessons cannot be refunded and are still chargeable. We do however operate a catch up policy. Please ask for further details.

 

11. Please make the teacher aware (include in the registration form) of all medical conditions that may affect the participant’s swimming. Advice can be given on any adaptations needed or if attendance is affected. Please be advised that if a child has sickness or diarrhoea they will not be able to attend within 48 hours from the last occurrence.

 

12. The lessons will always be supervised by a fully qualified swimming teacher with a Teachers Rescue Award for your safety. However an adult must always be present with your child on the venue who remains the responsibility of the adult at all times. Please note changing rooms are not supervised.

 

13. Our lessons are often led with a teacher in the water to allow support for the child or carer. This may include moving or handling of the participants. By participating in the lessons you are agreeing to this.

 

14. The teacher will provide specific safety guidance and instruction during your lessons specific to the pool. In the absence of any proven negligence, lack of due diligence or breach of duty by the instructor(s) or employees, the participation of you, your spouse/partner, child or those in whose care you have placed your child for the purpose of attending or observing swimming sessions is done so entirely at your and their own risk.

 

15. Please leave all buggies outside and they will not be allowed in the changing areas. Outdoor shoes are not allowable poolside. Alternative poolside shoes can be worn. Covers will be provided.

 

16. For  safety please remove all jewellery prior to your lesson. All personal possessions are left on the premises at your own risk. Liability cannot be accepted for any loss or damage to personal possessions.  We provide lockers for your convenience and encourage these to be used.

 

17. Please avoid eating within the half hour prior to the lesson, (1hr if a main meal).

 

18. For comfort within the changing facilities, there will be mixed changing rooms for children under 8 who need to be supervised by an adult. We have a separate shower which can provide changing for children over 8 or those who request this.

 

19. Eating and drinking is only allowed in the conservatory and not to be consumed on poolside or the changing areas.

 

20. Please attend at least 10 minutes prior to the start time of your lesson to allow for changing times needed.

 

21. To protect the interest of other parties, photography or video will not be allowable without prior consent of all users. Photography may be allowable of own children for personal use with permission of the teacher. Liability cannot be accepted for breaches of these terms by other parties.

 

22. Copper Beeches is a private residence and as such access to the pool is through the gate and down the path in the rear garden. The garden and the home remain private and are not for public use.

 

23. Prices are reviewed annually, with any increases taking effect from 1st January.

 

24. These term and conditions may be updated or changed if necessary.

 

 

Enjoy your Learn to Swim experience

 

 

 

 

 

 

 

Last reviewed 03.07.2018

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